Data in the current release
Campaign progress, equipment and facilities, mission, daily challenge and auto-dispatch records, and audio, haptic and reduced-motion preferences are local device data.
Delete on Android
- Open device Settings and go to Apps → MASKLINGS → Storage.
- Choose Clear data, or uninstall MASKLINGS.
Labels vary by manufacturer and Android version.
Delete on iPhone or iPad
- Open Settings and go to General → iPhone Storage → MASKLINGS.
- Choose Delete App.
“Offload App” can retain documents and data, so use “Delete App” for complete local deletion.
Delete an operating-system backup copy
If Android or iOS device backup is enabled, Google or Apple may include app data in a device backup and restore it later. After deleting the app, use the backup-management screen in the relevant Google or Apple account to delete the device backup that contains MASKLINGS data or exclude app data from later backups. Menu labels and per-app controls vary by operating system, manufacturer, and backup method. KCREW cannot view or delete that backup for you.
Request deletion of support records
Include the email address and approximate date of the support request. We generally process verifiable requests within 30 days. Records required for consumer disputes, security incidents, or law are isolated for the required purpose and period, then deleted.
Store records
Google Play and Apple manage download, order, and payment records under their own accounts and policies. KCREW cannot directly delete those records.
If online accounts are added
Before enabling online accounts, we will add an easy-to-find in-app deletion flow and update this page with the exact account, cloud progress, purchase-ledger deletion or legal-retention scope, and processing time.
Until then, an email to this page does not create or delete a game account that does not exist.